What? You already want to return your Tatt2u Watch and Glass Protectors...
But we understand this can happen sometimes. Not a big deal and we will make the return as convenient as possible.
Of course you have a statutory right of withdrawal if you purchase a watch via this shop. A return of an article in this context is also possible like this:
- Any unworn product can be returned or exchanged for reimbursement within 30 days of delivery. This means that the product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the watch was received.
- Within the first 30 days after you received your Tatt2u Watch you simply write an email to firstname.lastname@example.org and let us know that you would like to return your Tatt2u watch. Of course this is entirely free of charge and you don’t need to give any explanations. As we want to improve our offering in the future, it would be great if you would let us know what we could do better or why the product did not meet you expectations. But again, this is totally up to you.
- Please add your name, address and customer number to the email.
- After we receive all your information we will email you a return shipping form that already includes all your data.
- Simply print it and stick it on the shipping carton. Put your Tatt2u watch and the glass protectors in the original product box, place it in to the shipping box and send it back to us.
- As soon as we receive the Tatt2u watch and the glass protectors back and all is fine, we will refund your money within 30 days.
Again in very short:
- Email within 30 days to email@example.com
- Include name, address, and customer number
- We email the return sticker to you
- Print the form and stick to shipping box
- Put Tatt2u watch and the glass protectors back in the original product box, place it in the shipping box and send it back to us
- We refund the money
How do I get my watch?
Currently, we do offer free delivery for the following European shipping addresses:
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, San Marino, Spain, Sweden, United Kingdom.
We will ship your Tatt2u Watch through our logistic partner for free!
For the countries here below, we will need to charge for shipping:
Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovenia.
How long will it take until your Tatt2u Watch arrives?
Well, this depends a bit on where you live. Just check out the number of working days (Monday to Friday, excl. public holidays) the shipping will take for your country in the list below.
2-5 working days for Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, San Marino, Spain, Sweden, United Kingdom.
3-6 working days for Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovenia.
For the rest of the world, please contact us
Our website is SSL certified. This means that it creates an encrypted connection and establish trust to ensure visitors their connection and personal data is secure.
We are using Stripe as payment gateway. All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines.
None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.). In no case, we will have access to your payment details.
We do accept all major credit cards such as Visa,MasterCard, American Express, Discover and Debit Cards.
If you are unsure about your card being accepted, feel free to email us at firstname.lastname@example.org and we will confirm you if you can proceed with your card.
All our Tatt2u watches are accompanied by 4 unique scratch-resistant films. Each of them have a special tattoo design that helps you personalize your watch. And these are designed so that you can still read the watch clearly. when you'd like to change your design, you can easily remove the film and replace it with another. The set comes with 4 films with different designs. So now you don't have to worry about scratching the glass of your watch and you can customize your watch on your own time! Be proud of showing your original tattoo design to the world!